Returns & Exchanges
At Bombay Greens, we want your home garden to flourish and offer a hassle-free 7-day return policy for all unused gardening kits and accessories. If your order arrives damaged or incomplete, we are committed to making it right with a prompt replacement or refund.
Initiate Request
Email our support team at [email protected] within 7 days of delivery with your order ID and photos of the items you wish to return.
Quality Inspection
Once your request is approved, ensure the products are in their original packaging; we will review the images to confirm the items are in sellable condition.
Reverse Pickup
We will arrange a courier partner to pick up the package from your doorstep at no additional cost for defective or damaged goods.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing